Digital Communications Coordinator

Department: Arts-Office of the Dean
Position covered by the Collective Agreement with USW Local 4120

Temporary full-time from 09/01/2025 to 08/31/2026

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant. 
Career Opportunities (sapsf.com)

General Purpose

The Digital Communications Coordinator plays a critical role in managing and advancing the digital presence of the College of Arts. This position is responsible for the development, maintenance, and technical execution of the College’s public-facing websites and digital platforms, ensuring alignment with the University’s branding, accessibility, and communications standards.

Reporting to the Manager, Academic Programs and Recruitment, the incumbent oversees multi-platform digital projects with a focus on web architecture, responsive design, and accessibility compliance. The role requires hands-on experience configuring and maintaining content management systems (Drupal 7/9/10, CampusPress, SharePoint), building AODA-compliant templates, and applying responsive frameworks such as HTML, CSS, and Bootstrap. Familiarity with platform management tools such as Pantheon WebOps is considered an asset as the College continues to evolve its web infrastructure.

Working closely with academic units, the College’s IT team, Communications and Marketing (C&M) and Computing and Communications Services (CCS), the Coordinator ensures the technical accuracy, accessibility, and usability of public-facing content. Responsibilities include troubleshooting layout and formatting issues, coordinating Content Management System (CMS) training and support, and maintaining consistency with institutional digital governance. The role also supports student recruitment and outreach initiatives by contributing branded digital materials and assisting with event logistics as needed.

This position is best suited to candidates with a strong technical foundation in web content management and accessibility compliance, who can independently manage the end-to-end execution of digital communications within a complex academic environment.

Duties and Responsibilities

• Lead the redesign and ongoing management of College websites using Drupal, CampusPress, and related platforms
• Develop and maintain digital content that aligns with recruitment, research, EDII, and the College's reputational goals
• Create SEO-optimized, accessible content within CMS templates; ensure consistency with University branding and metadata standards
• Build and maintain responsive, AODA-compliant web pages using HTML and Bootstrap
• Coordinate technical support, CMS training, and platform updates in collaboration with IT, C&M, and CCS
• Contribute technical support and branded digital materials in support of student recruitment and outreach initiatives; occasional on-site event coordination required

Requirements

• Completion of a two-year community college program in marketing, communications, digital media, or a closely related field
• Minimum of two (2) years of professional experience in digital communications, web development, or content management
• Demonstrated experience building and maintaining multi-page websites using CMS platforms (e.g., Drupal 7/9/10); experience must extend beyond basic content entry
• Working knowledge of HTML, CSS, and responsive web frameworks (e.g., Bootstrap); ability to troubleshoot formatting issues within CMS environments
• Demonstrated understanding of AODA/WCAG 2.1 compliance as applied in digital content creation and web accessibility
• Familiarity with digital workflow tools (e.g., Pantheon WebOps, Footprints) and collaborative project coordination in a higher education or public-sector context is considered an asset

Employee Type: Temporary 
Position Number: 10922630 
Classification: USW, Local 4120 Salary: Band 5  
USW Local 4120 Wage Grid

*Tentative evaluation; subject to final review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 07/21/2025  
Closing Date: 07/28/2025